Upstream Leadership

WHAT IF ...
- You could tell a story of how many customer service calls you DIDN'T get last month?
- You talk about how many people didn't die because a police officer was positioned at a street corner that caused people to slow down and be more cautious?
- You talked about how many airline passengers safely arrived at their destination ... last week ... instead of how many planes crashed in the last 10 years?

What if PROACTIVE PREVENTION became the success story rather than the REACTIVE RESPONSE to a crisis? Regrettably, prevention's greatest claim to fame is that it has NO STORY to tell. Or does it?

Flip the perspective - change the narrative. It's not about what you lost, but what you prevented. So your business can thrive. Your people can grow. Your customers remain loyal.